Modern organisations are reliant on their mission critical IT systems and failure can spell disaster. OnyxCare from Onyx Group removes the stress of IT support by providing a partially or fully outsourced service, with a single point of contact, from our award winning support teams. If daily support issues are taking over your job and you're in need of more time to focus on strategic IT projects, then OnyxCare can help.
Onyx Group offers one of the best performing and flexible IT support models on the market. Our solutions can cope with support for a single server right through to an entire corporate environment. Whatever the size of your organisation and whatever the market sector, we will support your network following industry best practice and in line with ITIL concepts.
How does OnyxCare work?
OnyxCare provides 1st, 2nd and 3rd line support services for your IT systems, Business Applications or IT Security. You can make use of any combination of our offerings, covering any number of systems with fully customisable SLAs. Our goal is to make IT support as painless as possible and help you return to business as usual in the shortest possible time frame.
Business Benefits
Once your support contract is up and running you can get back to your day job, safe in the knowledge that your IT infrastructure is in capable hands. Soon you could benefit from:
- Lower operating costs with our guaranteed SLAs
- Freedom from day-to-day operational activity
- Fixed costs with no surprises
- Fast response from local teams
- Regular housekeeping and health checks
- Proactive monitoring and reporting
National Company - Local Support
We have engineers in the following locations:
- Edinburgh
- Glasgow
- Gateshead
- Leeds
- London
- Newcastle-upon-Tyne
- Stockton-on-Tees
Our professional care is tailored to meet your requirements and budget, so for more specific information for your business please contact us on 0800 970 92 92 or e-mail care@onyx.net.
