Onyx Group’s IT Support is a flexible and adaptable model, carefully constructed to respond to any network issues and is delivered in tailored packages which allow you to choose the level of support you require.
Whether looking to fully outsource or acquire support for your existing in house technical team, we have 3 levels of cover which can cater for your exact needs.
Level 1 – IT helpdesk and troubleshooting services for Windows Desktop, standard applications and fundamental service support.
Level 2 – Level 1 plus... onsite and advanced infrastructure and applications support including Exchange, SharePoint, Sage and Dynamic CRM.
Level 3 – Level 2 plus... monitoring, reporting, trouble shooting and strategic planning for the future needs and fluidity of your business.