With Onyx Watch, you’ll be able to monitor the critical parts of your systems including internet connection, bandwidth usage, backup jobs, SNMP devices, RAID devices, remote offices, websites and servers. In short, Onyx Watch helps you monitor the key parts of your ‘whole system’ that cause the most problems – and sends you specific, informative alerts by email or SMS so you can fix issues before they become a problem.
Key Features:
- 24x7 'Whole System' Monitoring
- Real-Time Alerts by email and SMS
- Daily Health Checks
- Online DashBoard showing your entire client base
- MiniDash™ on your phone
- Full colour, graphical Client Reporting
- Online Client Portal
- Asset Inventory Tracking
- Workstation Monitoring
- Remote Support
- Patch Management
Business Benefits:
Designed to be easy, affordable and risk-free, Onyx Watch can benefit your business in many ways including:
- Built for all business models – Onyx Watch is designed to deliver big advantages to all types of IT support models - break-fix, pre-paid Support Bank and Managed Services
- Cut Costs - Boost efficiencies with automation, and address issues proactively with Instant Alerts and Daily Health Checks
- Stay Focused – Implement Onyx Watch and stay focused on your business, not your internal systems