We're confident we provide one of the most comprehensive cloud IaaS offerings in the UK. We've been doing this for a long time and our 100% project success rate is testament to this.
If you find anything in our standard service set that we don't offer please e-mail cloud@onyx.net and we'll consider adding it. This is what we provide:-
Service
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Robust SLA with guaranteed data extraction policies 
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ISO27001 and ISO9001 as standard
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Our own UK-based service desks, including our own certified Security team, following ITIL practices with offices in London, Newcastle, Stockton-on-Tees, Edinburgh and Glasgow
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A meaningful 99.99% uptime guarantee as standard with options to extend beyond this in bespoke solutions
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Direct and indirect model with an established Channel Partner network
Infrastructure
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The OnyxServe virtual server platform is based on the industry leading VMware hypervisor, widely regarded as the best on the market
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The OnyxSafe cloud backup platform is based on the industry leading Asigra software, widely regarded as the best on the market
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We utilise Citrix XenApp 6 for the OnyxDesktop product and Checkpoint for OnyxSecure, again enterprise products with enterprise support
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OnyxCloud operates out of our own UK-based data centres, important for data protection laws and data access
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We have our own resilient UK-wide gigabit network circuit connecting our facilities in Edinburgh, Glasgow, Newcastle, London and North Yorkshire
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We are an established ISP with 300+ peering relationships and our national network is in the top 1% of connected networks in the world
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We have a network of our own workplace recovery centres with up to 260 seats per centre - these are also linked to our core network as gigabit spurs from our primary circuit
Flexibility
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We allow direct connectivity in to our data centres thereby giving customers the option of a hybrid cloud environment with diverse connectivity
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We allow cloud VLANs to be shared with physical VLANs, so customers can have a mix of physical rack servers and cloud servers on the same network
